Mistake #1: Automating the Wrong Problem
Sketch the journey from request to delivery and mark delays, rework, and handoffs. Automate at the constraint, not at random. Comment below with your biggest bottleneck and how you measured it.
Mistake #1: Automating the Wrong Problem
Root cause analysis reveals whether a policy, not a process, is slowing you down. Talk to the people closest to the work; they’ll show where automation truly helps.